About This Role
This is a frontline supervisory role inside a luxury serviced-residence operation, where housekeeping standards are part of the product itself rather than background support. You would be running the day-to-day of a housekeeping team serving diplomats, executives, and long-stay VIP guests, so the job sits at the intersection of people management, quality control, and discretion. Altera positions itself as a premium furnished-property brand, which means the housekeeping function carries more reputational weight here than in a standard hotel.
What the Requirements Say About This Role
The 1–3 year band signals that the employer wants someone with enough operational grounding to supervise others but who is still hands-on and cost-conscious, not a remote manager. Expect the profile to favor candidates who can inspect work to a visible standard, manage rosters and supplies, and handle guest requests with composure under a strict confidentiality culture. The emphasis on discretion implies they are screening for judgment and professionalism as much as technical cleaning knowledge.
How to Approach This Application
Lead with concrete evidence of supervising or coordinating a team — shift planning, quality inspections, training new staff, or handling VIP/serviced-apartment standards — rather than listing cleaning tasks. Because the property serves diplomatic and corporate clients, mention any experience with confidentiality, protocol, or high-end guest expectations. Keep your CV tight and professional; a polished, well-formatted application itself signals the service mindset they are hiring for.
Who This Role Suits
Best suited to early-career housekeeping professionals ready to step into team leadership in a high-standards, discretion-driven environment. Competition is likely moderate but selective, since the employer is prioritizing a specific candidate profile and will weigh presentation and professionalism heavily.
ALTERA LUXURY LIVING
Company Profile
Altera Luxury Living / FTE Engineering PLC, located around Bole Japan in Addis Ababa, is a premier high-end hospitality and luxury fully furnished-property. Designed for diplomats, international corporate executives, Business travelers, company delegates, international NGO employee, executive conference participants and short- or long-stay VIP guests, the property delivers friction less luxury living experiences grounded in strict discretion, elite comfort, and exceptional service standards.
Job Title: Housekeeping Supervisor
Company: Altera Luxury Living / FTE Engineering PLC
Location: Addis Ababa, Ethiopia (Bole Japan)
Employment Type: Full-time
Salary: Negotiable
Required Demographics: Applications from qualified female housekeeping supervisors are strongly encouraged.
About the Job
The Housekeeping Supervisor enforces pristine cleaning, turndown standards, and structural detailing across all apartments units, common spaces/Lobby, Staff canteen, parking lots, Laundry, Roof top and VIP floors to deliver walk-in perfection daily.
Key Responsibilities
- Enforce meticulous room-detailing standards, ensuring personalized guest preferences (turndown styles, premium linen layout, and luxury amenity staging) executed flawlessly before arrival.
- Inspect apartments and common areas daily to preserve elite luxury aesthetic guidelines.
- Manage, train, schedule, and assign daily tasks to attendants and public space cleaners across the luxury property.
- Control asset logs for high-end fabrics, luxury linen cycles, cleaning chemistries, and guest consumable inventory.
About You
Education: Diploma or specialized certificate in Housekeeping service, Laundry Service, Hotel service or Hotel Operation.
Experience: Minimum 1and above years of housekeeping supervisor experience in a star rated hotel or luxury serviced apartment resort or chain hotels.
Required Skills
- SOP Enforcement: Monitoring and enforcing strict room-cleaning sequences, deep-cleaning schedules, and evening turndown standards.
- Chemical Safety Competence: Managing the safe dilution, storage, and application of cleaning chemicals according to safety sheets.
- Inventory & Par Control: Conducting accurate weekly and monthly counts of linens, amenities, uniforms, and cleaning supplies.
- PMS Proficiency: Utilizing Property Management Systems (e.g., Opera) to update room statuses (Clean/Dirty/Inspected) in real time.
- Attention to detail (Strict eye for luxury aesthetics)
Team management and task assigning
How To Apply
Interested and Qualified candidates can apply through the contact details below:
📧 Email: gm@alteraluxury.com
📞 Phone: +251 96 339 7777
📍 In-Person: Addis Ababa, Bole area (around Bole Japan) 4th floor
Important Note: Please state the specific position title you are applying for in the subject line of your email
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