About This Role
This role sits at the intersection of banking operations and technology, requiring someone who can translate business needs into technical solutions. As a Business Analysis Officer at Dashen Bank, you will act as a bridge between non-technical banking staff and IT teams, ensuring that system changes or new processes actually solve real business problems. It is suited for professionals who enjoy problem-solving and can navigate both the human side of requirements gathering and the technical side of implementation.
What the Requirements Say About This Role
The requirement for a degree in IT, Computer Science, or Software Engineering signals that the bank expects technical literacy, not just business analysis theory. The preference for Microsoft and ERP certifications suggests that Dashen Bank likely uses enterprise systems like Microsoft Dynamics or similar platforms, so familiarity with these ecosystems is a hidden advantage. The 3–5 year experience range implies the bank wants someone who has already learned how to handle stakeholder conflicts and can work independently on medium-complexity projects.
How to Approach This Application
Your cover letter and CV should highlight specific examples where you gathered requirements from non-technical users and translated them into clear technical specifications. Emphasize any experience you have working with banking or financial systems, even if informally. The employer will prioritize candidates who demonstrate they can manage ambiguity — show how you clarified vague requests into actionable project tasks during your previous roles.
Who This Role Suits
This role is best suited for mid-career IT professionals who are comfortable working in a large, structured organization like a bank. Competition will be moderate but serious, as Dashen Bank attracts many qualified applicants.
Business Analysis Officer For Addis Ababa
Vacancy Details
Vacancy Number:
Vacancy Posting End Date:
Job Summary
Business analysis officer, is responsible to supports the business users with the formulation of a system or process change within the business activity. The role holder will work closely with the business end users, IT Services, the project team and external suppliers to ensure that an effective solution is deployed into the estate. The senior officer will support the project during the project life cycle.
Academic and Professional Qualifications
Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
Professional ICT qualifications in Microsoft systems and ERP systems is an added advantage.
Experience
- At least Four (4) years of service delivery management
Functional/Technical Competencies
Experience working as a business analyst (or equivalent role) in a Banking environment.
Experience of the full product lifecycle.
Familiarity with digital and web service solutions.
Awareness of Open Source and cloud technologies.
Experience of the development and implementation of ERP and E-Commerce solutions.
Good working knowledge of database management, data analysis and business reporting.
Up to date knowledge of the security and legal obligations surrounding managing data and information.
Experience of proactively managing IT suppliers and contracts.
Behavioral Competencies
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.
Place Of Work
- Head Office, Addis Ababa
How To Apply
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1872&company=dashenbank
For Any Enquiry or Support Request
- 011-5-18-03-54
- 011-5-18-09-18
Connect With Us For Updated News and Job Openings
- Career Site: Career Opportunities
- Telegram: https://t.me/DashenBankEthiopia
- LinkedIn: https://www.linkedin.com/company/dashen-bank-official-page
- Facebook: https://www.facebook.com/DashenBankOfficial
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Business Analysis Officer for Addis Ababa
Dashen Bank S.C
