About This Role
This role places you at the intersection of program delivery and institutional accountability in a humanitarian setting. You will be the frontline gatekeeper for complaints and feedback from both staff and beneficiaries, ensuring that operational integrity is maintained across all project activities. It suits a professional who is comfortable working in a field office environment, where direct community engagement and rigorous compliance monitoring go hand in hand. The position is based in Gambella, a region with significant refugee and host community programming, so familiarity with humanitarian operations and donor compliance is essential.
What the Requirements Say About This Role
The profile being sought is not just a compliance officer but a field-based problem solver who can translate donor regulations into practical, daily oversight. The emphasis on managing complaints and feedback suggests the employer values someone who can handle sensitive information with discretion and impartiality. Experience in internal control, audit, or fraud prevention is implied to be hands-on, meaning the ideal candidate has worked directly with program teams, not just in a back-office audit function. A background in social sciences, agriculture, economics, or accounting indicates the need for someone who understands both programmatic and financial dimensions of project implementation.
How to Approach This Application
In your application, prioritize demonstrating how you have previously managed complaints or feedback mechanisms in a field setting, especially if you have experience with beneficiary accountability systems. Emphasize your ability to coordinate across departments, as this role sits between program staff, finance, and management. Because the employer is World Vision, highlight any familiarity with their core humanitarian principles or similar international NGO standards. Avoid listing generic compliance duties; instead, provide concrete examples of how you identified a risk or compliance gap and worked with a team to address it.
Who This Role Suits
This role is best suited for a mid-career professional with at least three years of experience in compliance, audit, or risk management within a humanitarian or development context. It is likely to be moderately competitive, given the specialized location and the need for both technical and interpersonal skills in a field office.
Job purpose: The Risk and Compliance Management Coordinator will be responsible for managing complaints and feedback from program staff and beneficiaries in the field, ensuring the integrity of information received. This role involves providing coordination of Risk, Internal Control and Compliance, Internal Audit and Fraud in the Project Office. In addition, he/she is responsible for overseeing an organization’s compliance with donor laws and regulations. Their duties include coordinating with company management to identify potential risks, implementing policies and procedures to uphold laws and regulations and monitoring the company’s adherence to those policies and procedures.
Major Responsibilities
Program/Project Planning and Implementation:
- Coordinate and facilitate program/project activities, ensuring they align with the overall program/project objectives and donor requirements.
- Monitor program/project progress, identify challenges, and develop solutions to ensure timely and effective implementation.
- Maintain accurate and up-to-date program/project documentation, including reports, meeting minutes, and other relevant materials.
- Coordinate monitoring of food aid resources in WFP operational Refugee camps ’ warehouses and ensure the commodities are stored in line with the standard. Ensures that all warehouses are keeping proper warehousing standards set by Donor. Monthly inspect all warehouses, take physical inventory and forward all findings to the immediate supervisor.
- Support and guide the field commodity teams in the proper management of food aid resources in line with the commodity management guide. Follow up that the allocated foods have arrived in each distribution site and necessary food packages are in place before projects call beneficiaries for distribution.
- Monitor and ensure an adequate filing system is in place in all warehouses and easy to access them when required.
- Monitor regular commodity end use check, PDM, etc. are conducted in its designated woredas after the completion of each food distribution round to check and verify beneficiaries have received their entitlements as per the determined rations sizes and verify other relevant information on WFP food, School Meal, Resilience and Nutrition beneficiaries
- Review relevant food transaction documents to check and provide feedback on practice of standard recording and documentation and reconciliation between different commodity transaction recording documents.
- Check and ensure if control procedures are adequate at each stage of WFP food handling and distribution process to prevent corruption and misappropriation
- Constantly report to management concerning the organization’s compliance with laws and regulations.
Other Responsibilities:
- Adhere to organizational policies, procedures, and ethical guidelines.
- Contribute to the development of new program/project proposals and fundraising efforts.
- Represent the organization at relevant meetings and events.
- Any other duties as assigned by the supervisor
Required Education, training, license, registration, and/or Certification:
- MA/MSC, BA/BSc Degree in social science fields such as Development studies, Agriculture, Economics, Accounting and other related fields
Required Professional Experience
- 4-6 Years of experience
Required Language(s)
- Amharic, English and knowledge of local language is advantageous
Preferred Experience, Knowledge and/or Key Competencies:
- Be Safe and Resilient
- Build Relationships
- Learn and Develop
- Partner and Collaborate
- Deliver Results
- Be Accountable
- Improve and Innovate
- Embrace Change
How To Apply
Interested applicants can send their updated CVs using the following link: https://worldvision.wd1.myworkdayjobs.com/WorldVisionInternational/job/Gambella-Ethiopia/Compliance-and-Risk-Management-Coordinator_JR50842d
World Vision is a child-focused organization that is committed to safeguarding all children as well as adult beneficiaries and has zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them.
Disclaimer: World Vision Ethiopia is a reputable organization that values transparency and fairness in its recruitment process and does not solicit any money for any job application. We encourage all job seekers to be cautious of any job ads that require payment or personal information upfront. If you have any questions or concerns about our job ads or recruitment process, please do not hesitate to contact us directly.
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Compliance and Risk Management Coordinator
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