About This Role
This is a hands-on administrative role inside a small creative branding and promotions company, where you would likely be the operational backbone keeping a busy, project-driven office running smoothly. FHL Trading has operated since 2015 in signage, corporate gifts, and customized branding, meaning the office environment probably moves fast and juggles multiple client orders at once. It suits someone early in their career who is comfortable being the go-to person for both routine admin and unexpected day-to-day problems.
What the Requirements Say About This Role
The emphasis on organization, responsibility, and customer orientation signals that this is not a passive desk job — the employer wants someone who can manage competing priorities while also being the first point of contact for clients and walk-ins. The junior-level framing suggests they value attitude, reliability, and willingness to learn over an extensive track record. Given the company's sector, expect the role to blend traditional office administration with light coordination around client orders and vendor communication.
How to Approach This Application
Lead with concrete examples of how you kept an office or team organized under pressure — managing schedules, records, or client follow-ups — rather than listing duties. Since FHL operates in a visual, client-facing industry, showing that you communicate professionally and handle customers with care will matter as much as your admin skills. A short, clearly formatted CV that demonstrates reliability and attention to detail sends its own signal about how you work.
Who This Role Suits
Best suited for an early-career administrator who thrives in small, fast-paced companies and enjoys variety over rigid routine. Competition is likely moderate, but candidates who show genuine customer-handling confidence will stand out.
Office Administrator
Number of Positions: 1
About FHL Trading PLC
FHL Trading PLC is an Addis Ababa-based branding and promotional company specializing in signage, brand impressions, customized promotional products, corporate gifts, and branding solutions. Established in 2015, the company has built its business around helping organizations strengthen their brands through customized and creative promotional solutions. FHL Trading also has experience in areas such as laser cutting and engraving and serves organizations looking for customized branding and promotional solutions.
About the Job
FHL Trading PLC is looking for an organized, responsible, and customer-oriented Office Administrator to support the company's daily administrative and office operations.
The successful candidate will help ensure smooth coordination between the office, customers, suppliers, and internal teams while providing administrative support to marketing and sales activities.
Key Responsibilities
- Manage day-to-day office administrative activities.
- Handle incoming calls, emails, correspondence, and customer inquiries.
- Maintain and organize company documents, records, and files.
- Prepare letters, reports, quotations, and other business documents.
- Coordinate meetings, appointments, and office schedules.
- Support the marketing and sales teams with administrative and coordination tasks.
- Assist in preparing customer documents and following up on requests.
- Maintain accurate records of customers, suppliers, and business transactions.
- Coordinate communication with suppliers and service providers when required.
- Support the preparation and organization of promotional and marketing activities.
- Monitor office supplies and coordinate replenishment when necessary.
- Ensure the office is organized and administrative processes run efficiently.
- Perform other administrative duties assigned by management.
Qualifications and Experience
- Diploma or Bachelor's degree in Marketing or a related field.
- 1–2 years of relevant work experience.
- Good understanding of basic marketing and customer service principles.
- Excellent verbal and written communication skills.
- Strong organizational and time-management skills.
- Good knowledge of Microsoft Office applications.
- Ability to communicate professionally with customers and business partners.
- Ability to work independently and as part of a team.
- Strong attention to detail and follow-up skills.
How To Apply
Interested and qualified applicants should apply through https://forms.gle/xXUWD5yvbGSANVaw6
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Office Administrator
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