About This Role
This is a hybrid position that combines legal-administrative contract management with customer-facing relationship duties, set within a real estate or property development company. It suits a professional who can bridge the gap between technical documentation and client communication, ensuring that sales agreements are both legally sound and understood by buyers. The role is less about high-level legal strategy and more about the operational execution of contracts from drafting to monitoring.
What the Requirements Say About This Role
The 3-5 year experience requirement points to someone who is not a fresh graduate but has already developed a working knowledge of contract lifecycles, possibly in real estate, banking, or a legal firm. The emphasis on "coordination with legal advisors" suggests the company expects you to handle routine documentation independently, escalating only complex issues. They are seeking a detail-oriented professional who can manage multiple agreements simultaneously without losing track of deadlines or payment schedules.
How to Approach This Application
Emphasize your experience with contract templates, amendment processes, and deadline tracking—not just your customer service skills. In your application, provide a concrete example of how you managed a contract from initiation to signing, including how you coordinated with internal departments. The employer will prioritize candidates who can demonstrate meticulous record-keeping and the ability to explain contractual terms to non-legal stakeholders.
Who This Role Suits
This role is best suited for a mid-career professional with a background in business administration, law, or real estate who enjoys structured, process-driven work. It is moderately competitive, as the combination of contract admin and customer relations is a niche skill set in Addis Ababa’s job market.
Location Type: Office (Addis Ababa)
Deadline: May 13- May 18, 2026
Salary: Negotiable and attractive
Work Experience: 3-5 years
Key Responsibilities
Contract Administration
- Prepare, draft, review, and manage sales agreements and related contractual documents in compliance with company policies and legal requirements.
- Facilitate the timely review, approval, and signing of agreements.
- Coordinate with legal advisors and internal departments to ensure smooth contract processing and execution.
- Maintain complete, accurate, and organized records of contracts, amendments, renewals, cancellations, and related correspondence.
- Monitor contract milestones, payment schedules, and deadlines to ensure timely fulfillment by all parties.
- Handle contract amendments, renewals, and cancellations as required.
- Draft and process official letters related to payments, delivery requests, and other client-related matters.
Customer Follow-up & Relationship Management
- Serve as the primary point of contact for clients from initial inquiry through post-sale support.
- Follow up with clients on outstanding payments and provide regular status reports to supervisors.
- Ensure clients clearly understand contract terms, payment schedules, project updates, and delivery timelines.
- Respond promptly and professionally to customer inquiries, concerns, emails, and phone calls.
- Provide updates on project progress, after-sales services, and delivery schedules.
- Gather customer feedback to improve service quality and customer satisfaction.
- Build and maintain strong client relationships to encourage repeat business and referrals.
- Assist in preparing reports related to contract status, sales progress, payment follow-ups, and customer satisfaction metrics.
- Ensure all contracts and related activities comply with legal requirements and company policies.
Qualifications & Experience
- Bachelor’s degree in social Science field of study.
- Minimum of 3 years of relevant experience; prior experience in the real estate industry is an advantage.
- Proven experience in contract administration, executive assistance, administrative support, customer service, or sales support within the real estate.
- Strong understanding of real estate sales processes and contractual obligations.
Skills & Competencies
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational skills with high attention to detail.
- Ability to manage multiple tasks and meet deadlines effectively.
- Ability to handle confidential and sensitive information professionally.
- Proficiency in Microsoft Office Suite and contract management software.
How To Apply
Submit your application via email to: [email protected]
Or apply in person at:
Reality Plaza Building, 6th Floor
HRGS Department Office
Near Bole Brass, close to You Go City Church
Addis Ababa
For Further Information
Telephone: 011 666 3336 / 0950 253 532
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