Customer Service Officer – I (For Hossana Banking Center)
Zemen Bank S.CAbout This Role
This is a frontline banking role focused on customer interaction, transaction processing, and sales of bank products. It suits a detail-oriented professional who enjoys direct customer service and is comfortable handling cash and account management. The position is based in Hossana, offering a local opportunity within a private bank known for its specialized services.
What the Requirements Say About This Role
The requirement of one year of banking experience signals that the bank seeks candidates who already understand basic branch operations and compliance. The educational background in finance, accounting, or management suggests the role demands both numerical accuracy and an ability to explain financial products clearly. The bank is looking for someone who can balance speed with precision while maintaining a professional demeanor under pressure.
How to Approach This Application
In your application, emphasize any experience you have in cash handling, customer query resolution, or sales of banking products. Highlight your familiarity with banking software and your ability to work in a fast-paced environment. Since the role is in Hossana, local candidates or those willing to relocate should clearly state their availability and connection to the area.
Who This Role Suits
This role is best suited for recent graduates or junior professionals with one year of banking experience who are eager to build a career in customer-facing banking operations. It is moderately competitive, as it offers a stable entry point into a reputable private bank.
The purpose of this job is to serve customers, pay and receive cash and process transactions; to sell the products and services of the bank, acquire new customers and open and maintain customer accounts and manage customer relations and ensuring customer satisfaction with full effort and maximum care as per the policy and procedure of the bank.
Educational
BA in Banking and Finance, Accounting, Economics, Management or in related fields.
Work Experience
1-year relevant banking experience.
How To Apply
Interested and qualified candidates can apply through www.ethiojobs.net. Please attach your updated CV and credentials in PDF format.
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Customer Service Officer – I (For Hossana Banking Center)
Zemen Bank S.C
