Deputy General Manager

Tongfang System Integration plc
Full time Posted: Nov 09, 2026
Career Level
Executive(VP, Director)
Location
Addis Ababa
Salary
Deadline
Nov 20, 2026
✦ Kedamijobs Insights

About This Role

This is a second-in-command operations role at a systems integration company, where the deputy general manager serves as the bridge between senior leadership and the day-to-day machinery of the business. The position is heavily weighted toward external coordination with government bodies, customs, and tax authorities, meaning the person in this seat functions as much as a fixer and relationship manager as an internal administrator. It suits a management professional who is comfortable operating in Ethiopia's regulatory environment and who understands how much of a company's smooth functioning depends on navigating bureaucracy effectively.

What the Requirements Say About This Role

The profile being sought is someone who has already learned how Ethiopian regulatory and administrative systems actually work in practice, not just in theory. The emphasis on coordinating with customs, tax authorities, and government institutions signals that the employer needs a known quantity — someone whose existing relationships and procedural knowledge can shorten timelines and reduce friction. Underneath the executive title, this is a hands-on role: the right candidate will be expected to personally resolve employee issues and administrative bottlenecks rather than delegate them upward.

How to Approach This Application

Your application should foreground concrete evidence of having handled customs clearance, tax disputes, or government liaison work in Ethiopia — specific cases, outcomes, and the institutions involved will carry far more weight than general management language. Because the role touches finance without owning it, show that you can work credibly alongside finance teams on tax and compliance matters. Given the company's Chinese origin, any experience working in cross-cultural or foreign-invested corporate environments is worth highlighting explicitly.

Best Fit

Who This Role Suits

Best suited to a seasoned Ethiopian administrator or operations manager with established government and customs contacts and comfort operating in a bilingual, foreign-invested corporate structure. Competition is likely moderate but relationship-driven — the winning candidate will probably be judged as much on network and reliability as on formal credentials.

Deputy General Manager

Company: Tongfang Systems Integration PLC
Location: Addis Ababa, Ethiopia
Employment Type: Full-Time

Job Summary

Tongfang Systems Integration PLC is seeking a qualified, proactive, and experienced Deputy General Manager to support the overall management of company operations. The successful candidate will handle day-to-day administrative matters, coordinate with government institutions, customs clearance companies, and tax authorities, establish and maintain strong working relationships, and address employees' daily administrative and operational issues.

Key Responsibilities

1. Finance and Tax Administration

  • Coordinate with the Finance Department on routine financial and tax-related administrative matters.
  • Establish and maintain effective working relationships with tax authorities and relevant government financial institutions.
  • Follow up on company tax declarations, payments, tax clearance certificates, and other statutory obligations in coordination with the Finance Department.
  • Handle routine tax-related inquiries, official correspondence, and administrative follow-ups with tax authorities.
  • Coordinate the preparation and submission of required financial and tax documents to relevant government offices.
  • Follow up on tax assessments, notices, outstanding issues, and other tax-related matters.
  • Monitor the timely settlement of government fees, taxes, duties, and other statutory payments in coordination with Finance.
  • Report financial and tax-related administrative issues to the General Manager.

2. Customs Clearance and Import Coordination

  • Coordinate and maintain working relationships with customs clearance companies, freight forwarders, shipping agents, and relevant customs authorities.
  • Follow up on the customs clearance of imported equipment, materials, machinery, and company supplies.
  • Ensure the timely preparation and submission of import documents, invoices, packing lists, permits, and other required supporting documents.
  • Monitor customs clearance progress and resolve routine documentation and administrative issues.
  • Coordinate with the Procurement, Logistics, and Finance Departments to facilitate timely clearance and delivery of imported goods.
  • Follow up on customs duties, clearance charges, storage fees, and other import-related expenses.
  • Monitor delays and challenges in the clearance process and report major issues to management.
  • Maintain proper records and documentation of customs clearance activities.

3. General Administration and Company Operations

  • Oversee and coordinate the company's daily administrative and operational activities.
  • Handle routine company matters and ensure the smooth functioning of daily operations.
  • Coordinate office administration, transportation, facilities, utilities, and other general services.
  • Follow up on administrative assignments and ensure timely implementation of management decisions.
  • Coordinate with department heads to address operational challenges and improve efficiency.
  • Monitor the implementation of internal procedures and company policies.
  • Identify administrative problems and recommend practical solutions to management.

4. Government Relations and External Affairs

  • Establish and maintain strong working relationships with government institutions, regulatory authorities, and other relevant stakeholders.
  • Handle routine government-related matters on behalf of the company.
  • Coordinate business licenses, permits, registrations, renewals, and other government administrative requirements.
  • Facilitate communication and follow-up with government offices regarding company operations.
  • Represent the company in routine administrative meetings and discussions when authorized.
  • Monitor relevant government directives and regulatory changes affecting company operations.
  • Facilitate the resolution of administrative issues arising between the company and government institutions.

5. Human Resources and Employee Coordination

  • Coordinate with the HR and Administration Department to address employees' daily administrative and workplace-related concerns.
  • Facilitate communication between management, employees, and different departments.
  • Follow up on employee-related requests, complaints, and administrative matters.
  • Support the resolution of workplace misunderstandings and coordination challenges.
  • Coordinate with HR on employee attendance, discipline, welfare, and workplace conduct matters.
  • Promote effective communication, teamwork, and a professional working environment.
  • Ensure employees' routine administrative concerns are addressed promptly.

6. Management Support and Other Responsibilities

  • Provide direct operational and administrative support to the General Manager.
  • Prepare periodic reports on administrative operations, government relations, customs clearance, and other assigned activities.
  • Perform other related duties assigned by the General Manager.


 

Qualifications and Requirements

  • Bachelor's degree in Business Administration, Management, Public Administration, Accounting, or a related field.
  • Minimum of 10 years of relevant work experience, preferably in a management or administrative leadership position.
  • Strong knowledge of government procedures, customs clearance processes, and tax-related administrative matters.
  • Proven experience in dealing with government offices and external stakeholders.
  • Good communication, negotiation, coordination, and problem-solving skills.
  • Ability to manage multiple responsibilities and handle daily operational challenges independently.
  • Strong leadership, interpersonal, and organizational skills.
  • Proficiency in Microsoft Office applications.
  • Fluency in Amharic and English is required.


How To Apply

Interested applicants are invited to submit their CV and relevant credentials within 10 days. Please make sure to clearly mention the position you are applying for in your application. Email Address: tongfang.hr@gmail.com

Related jobs

More openings in a similar category on Kedamijobs.

Tongfang System Integration plc
View Jobs by This Company
Discover More Jobs
View Other Jobs