DevOps & Cloud Infrastructure Engineer

Birrama Digital Commerce PLC is seeking a skilled and hands-on DevOps & Cloud Infrastructure Engineer to manage, secure, automate, and continuously improve the company's technology infrastructure.

The successful candidate will work across Linux systems, local/private and public cloud environments, networking, containerized applications, Kubernetes, CI/CD pipelines, infrastructure security, monitoring, and observability.

This is a practical engineering role suited for someone who is comfortable working directly with production environments, troubleshooting complex infrastructure issues, automating deployments, and ensuring that systems and applications remain secure, reliable, scalable, and highly available.

Strong practical experience with local/private cloud infrastructure is particularly valued for this position.

Key Responsibilities

1. Operating Systems & Networking

• Administer and maintain Linux-based environments, particularly Ubuntu, RHEL, and Alpine Linux.
• Manage operating system packages, updates, patches, system services, and dependencies.
• Monitor and optimize server performance and resource utilization.
• Configure and maintain users, groups, directories, file permissions, and access controls.
• Troubleshoot Linux server, operating system, and application-level issues.
• Configure and manage DNS, TCP/IP, HTTP/HTTPS, SSH, and related network protocols.
• Install, renew, configure, and troubleshoot SSL/TLS certificates.
• Manage SSH keys and secure remote access.
• Configure and maintain firewall rules and network access controls.
• Diagnose network connectivity, routing, DNS, ports, latency, and service availability issues.

2. Cloud Infrastructure & Services

• Deploy, configure, maintain, and troubleshoot virtual machines and cloud compute resources.
• Manage infrastructure hosted primarily on local/private cloud environments, as well as public cloud platforms where required.
• Administer object storage solutions such as S3-compatible storage, Google Cloud Storage, Azure Blob Storage, or similar platforms.
• Configure and manage:
• • Virtual Private Clouds (VPCs)
  • Subnets
  • Routing
  • NAT gateways
  • Load balancers
  • Security groups
  • Firewall rules
• Implement and maintain secure Identity and Access Management (IAM) policies.
• Apply the principle of least privilege across infrastructure resources.
• Monitor infrastructure utilization and recommend improvements related to performance, scalability, availability, security, and cost.
• Support backup, recovery, business continuity, and disaster recovery processes.
• Maintain appropriate separation between development, testing/staging, and production environments.

3. Containerization & Kubernetes

• Build and maintain optimized and secure Docker images and Dockerfiles.
• Implement multi-stage Docker builds to improve image efficiency and security.
• Manage container registries and image versioning.
• Implement or integrate container vulnerability and security scanning.
• Deploy, configure, and maintain containerized applications.
• Manage Kubernetes (K8s) workloads and infrastructure.
• Configure, manage, and troubleshoot:
• • Pods
  • Deployments
  • StatefulSets
  • Services
  • ConfigMaps
  • Secrets
  • Persistent Volumes
  • Ingress Controllers
• Manage application deployments and configurations using Helm charts.
• Troubleshoot failed deployments, pod failures, networking problems, resource constraints, and other Kubernetes-related incidents.
• Support scaling, resilience, high availability, and efficient resource allocation for containerized workloads.

4. CI/CD, Automation & Version Control

• Manage source code and infrastructure repositories using Git.
• Work with platforms such as GitHub, GitLab, and Bitbucket.
• Design, build, maintain, and improve automated CI/CD pipelines.
• Automate software build, testing, packaging, and deployment processes.
• Work with CI/CD and GitOps technologies such as:
• • GitHub Actions
  • GitLab CI/CD
  • Jenkins
  • ArgoCD
• Implement controlled deployment processes across development, staging, and production environments.
• Securely manage secrets, environment variables, credentials, and deployment permissions.
• Identify and automate repetitive infrastructure and operational tasks.
• Maintain clear versioning, rollback, and deployment procedures.

5. Monitoring, Logging & Observability

• Establish and maintain monitoring for infrastructure, applications, containers, and services.
• Develop operational dashboards providing visibility into system health and performance.
• Configure alerts for system failures, performance degradation, unusual behavior, and capacity limitations.
• Work with monitoring and observability platforms such as:
• • Prometheus
  • Grafana
  • Datadog
  • New Relic
• Implement centralized log collection, aggregation, analysis, and retention.
• Work with logging and tracing technologies including:
• • Elasticsearch
  • Logstash
  • Kibana
  • Fluentd / Fluent Bit
  • CloudWatch
  • GCP Cloud Logging
  • Similar cloud-native tools
• Support distributed tracing and application diagnostics where required.
• Investigate production incidents using metrics, logs, and traces.
• Conduct root-cause analysis and recommend preventive measures.

6. Infrastructure Security & Reliability

• Apply infrastructure security best practices across servers, networks, cloud resources, containers, and Kubernetes environments.
• Regularly patch and update operating systems, infrastructure components, and dependencies.
• Securely manage certificates, access credentials, SSH keys, secrets, and tokens.
• Identify infrastructure vulnerabilities and coordinate remediation.
• Implement and maintain backup and restoration procedures.
• Support the high availability and reliability of production systems.
• Participate in infrastructure-related incident response and resolution.
• Document incidents, root causes, corrective actions, and preventive measures.

7. Documentation & Technical Collaboration

• Maintain accurate technical documentation for infrastructure architecture, configurations, deployment procedures, and operational workflows.
• Prepare deployment guides, troubleshooting procedures, operational runbooks, and recovery documentation.
• Work closely with software developers and other technical team members to improve application deployment and operational reliability.
• Support development teams in resolving infrastructure and environment-related issues.
• Recommend improvements to infrastructure architecture, automation, security, scalability, and operational processes.

Education

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, Information Systems, or another closely related field.
• Relevant professional certifications in Linux, Kubernetes, cloud computing, networking, security, or DevOps are an advantage.

Required Technical Competencies

Candidates should demonstrate strong practical knowledge in several of the following areas:

• Linux administration, particularly Ubuntu, RHEL, and Alpine
• Linux command-line administration and troubleshooting
• TCP/IP and network troubleshooting
• DNS configuration and management
• HTTP/HTTPS
• SSL/TLS certificate management
• SSH and SSH key management
• Firewall configuration
• Local/private cloud environments
• Public cloud infrastructure
• Cloud compute and object storage
• VPCs, subnets, routing, NAT, and load balancing
• Identity and Access Management
• Docker
• Kubernetes
• Helm
• Git
• GitHub, GitLab, or Bitbucket
• CI/CD pipeline development
• GitHub Actions, GitLab CI/CD, Jenkins, and/or ArgoCD
• Prometheus and Grafana
• Centralized logging and observability
• ELK Stack and/or Fluentd
• Infrastructure troubleshooting and incident response

Experience

• Demonstrated hands-on experience in DevOps, Cloud Engineering, Infrastructure Engineering, System Administration, Site Reliability Engineering, or a closely related role.
• Practical experience administering production Linux environments.
• Experience deploying and maintaining containerized applications.
• Hands-on experience working with Kubernetes environments.
• Experience developing or maintaining automated CI/CD pipelines.
• Experience managing cloud or virtualized infrastructure.
• Experience with local/private cloud or on-premises cloud infrastructure is highly preferred.
• Experience supporting production systems where availability, security, and reliability are critical.

Required Skills

• Strong troubleshooting and root-cause analysis skills.
• Strong understanding of infrastructure and application security principles.
• Ability to diagnose technical issues systematically and independently.
• Ability to automate repetitive infrastructure and operational tasks.
• Strong attention to detail, particularly when working with production systems.
• Ability to prioritize and resolve incidents effectively.
• Good technical documentation skills.
• Strong communication and teamwork skills.
• Willingness and ability to continuously learn new technologies.

Added Advantages

The following will be considered an advantage:

• Kubernetes certifications such as CKA or CKAD.
• Linux certifications such as RHCSA or RHCE.
• AWS, Microsoft Azure, Google Cloud, or related cloud certifications.
• Experience with Infrastructure as Code (IaC) technologies such as Terraform.
• Experience with configuration management and automation tools such as Ansible.
• Experience managing highly available production systems.
• Experience implementing backup and disaster recovery solutions.
• Experience with database infrastructure and database backup/restore procedures.
• Experience with infrastructure security assessments or vulnerability management.
• Experience with GitOps methodologies and ArgoCD.

Who We Are Looking For

Birrama is particularly interested in candidates who are hands-on problem solvers and can demonstrate practical infrastructure experience rather than purely theoretical knowledge of DevOps and cloud technologies.

The successful candidate should be comfortable working from the operating system and networking level through cloud infrastructure, Docker, Kubernetes, CI/CD pipelines, monitoring, security, and production troubleshooting.

Candidates who can demonstrate relevant projects, production deployments, GitHub/GitLab repositories, infrastructure designs, certifications, or examples of environments they have managed are strongly encouraged to apply.

How To Apply

Interested and qualified candidates should submit their application by email to jobs@idnet.et no later than August 12, 2026.

Required Email Subject Line:
Application – DevOps & Cloud Infrastructure Engineer

Applicants should submit:

• An updated CV;
• A brief cover letter;
• Copies or details of relevant professional certifications, where available; and
• Links to GitHub, GitLab, technical portfolios, or other relevant technical work, where available.

Applicants must use the above subject line when submitting their application. Applications submitted without the specified subject line may not be considered.

Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Application Deadline: August 12, 2026