About This Role
This is a multi-site IT leadership role where the corporate office sets direction but the real test happens across resort properties, meaning you will spend as much energy on people, vendors, and uptime as on technology itself. Kuriftu is one of Ethiopia's most visible hospitality brands, so systems failures are business failures — a booking outage or payment glitch is felt immediately by guests. The position suits someone who has moved beyond hands-on troubleshooting and now thinks in terms of service continuity across dispersed locations. Hospitality IT experience is not stated as required, but the operating rhythm of hotels — peak seasons, 24/7 front desk needs, guest-facing Wi-Fi — shapes this job heavily.
What the Requirements Say About This Role
The five-year minimum with a managerial preference signals they want someone who has already carried accountability for a team or a portfolio of systems, not a strong technician angling for a first leadership title. The emphasis on hotel management systems, IDS, and ERP points to a profile comfortable integrating and governing third-party platforms rather than building from scratch — vendor fluency matters more here than deep development skill. Underneath the listed duties is an implicit ask for someone who can hold standards steady when support requests arrive from multiple properties at once and priorities collide.
How to Approach This Application
Lead with evidence of IT operations you have owned end to end — uptime you protected, incidents you resolved, vendors you managed to delivery — because a hospitality employer will judge you on reliability, not on tools listed. If you have any exposure to PMS, POS, ERP, or IDS platforms, name them explicitly and describe your role in their rollout or administration. Given the corporate-plus-resorts structure, show that you can work with non-technical managers at property level and translate their complaints into system fixes. A short note on how you would keep guest-facing systems running during peak periods would set your application apart.
Who This Role Suits
Best suited to an IT professional with several years of infrastructure and application management experience who is ready to own the function for a growing hospitality group. Competition is likely moderate to strong, as the role offers brand visibility and cross-property scope that few Ethiopian IT management posts match.
IT MANAGER
Company: Boston Partners P.L.C. – Kuriftu Resorts
Location: Corporate Office, Addis Ababa, Ethiopia
Boston Partners P.L.C. invites qualified and experienced professionals to apply for the position of IT Manager.
Key Responsibilities
Manage IT infrastructure, networks, systems, and cybersecurity.
Oversee IT support and resolve technical issues across corporate and resort operations.
Manage hotel management systems, IDS, ERP, and other business applications.
Ensure data security, system reliability, and efficient IT service delivery.
Lead IT projects, manage vendors, and implement technology improvements.
Qualifications and Experience
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Minimum of five years of relevant IT experience, preferably in a managerial role.
Strong knowledge of IT infrastructure, networking, cybersecurity, and business systems.
Hospitality industry experience is an advantage.
Excellent leadership, problem-solving, and communication skills.
How To Apply
Interested and qualified applicants are invited to submit their CV and relevant credentials to:
careers@kurifturesorts.com
henok.nebiyu@kurifturesorts.com
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IT MANAGER
Boston Partners PLC / Kuriftu Resorts
