About This Role
This is a hands-on leadership position where you are expected to both manage people and personally dive into complex technical deployments. Synertech Technology PLC operates in the IT solutions space, likely serving enterprise or government clients across Ethiopia, which means your work directly impacts client satisfaction and project profitability. The role suits a senior engineer ready to step up from pure technical work into task allocation, performance monitoring, and quality assurance without losing their own technical edge.
What the Requirements Say About This Role
The listing asks for 3-5 years of experience, which signals they want someone who has already weathered real-world IT failures and recoveries, not just someone who has studied them. The mention of CCTV alongside network, server, and cybersecurity suggests this team handles integrated physical and digital security systems—a niche that combines electrical infrastructure knowledge with IT expertise. They are looking for a hybrid professional who can translate between engineers and non-technical clients, while also being able to review designs and spot flaws before they become production incidents.
How to Approach This Application
Your CV should lead with specific projects you have personally delivered and teams you have technically guided, not just job titles. Emphasize any experience with multi-site deployments or client-facing troubleshooting, as that indicates you can handle the coordination burden of this role. Since Synertech likely operates on tight project timelines, demonstrate your method for keeping work on schedule—whether through documentation habits, weekly review rituals, or escalation practices. Do not understate your security or surveillance experience if you have it; this appears to be a differentiator in their environment.
Who This Role Suits
This role is best for a mid-career IT professional who enjoys solving technical puzzles but also finds satisfaction in mentoring others and owning outcomes. Competition will be moderate, with the strongest candidates coming from system integration firms or managed service providers who have already handled client-facing pressure.
Job summary:
The IT Technical Team Leader is responsible for leading, coordinating, and supervising the technical team in the design, implementation, configuration, deployment, troubleshooting, maintenance, and support of IT infrastructure and technology solutions. The position ensures that technical projects and customer requirements are delivered on time, within scope, and according to required quality and technical standards
Responsibilities:
- ·Lead, coordinate, and supervise the IT technical team and daily technical activities.
- Assign technical tasks and monitor team members' performance and progress.
- Design, implement, configure, and maintain IT infrastructure solutions.
- Provide technical leadership for network, server, cybersecurity, data center, CCTV, systems, and related IT projects.
- Review technical requirements, specifications, BoQs, and project designs.
- Participate in site surveys, technical assessments, and solution design.
- Support the Presales team with technical proposals, solution design, BoQ preparation, and technical documentation.
- Plan and coordinate installation, configuration, testing, commissioning, and handover of IT projects.
- Troubleshoot complex technical issues and provide timely solutions.
- Ensure proper documentation of configurations, network diagrams, installation reports, test results, and handover documents.
- Coordinate with customers, suppliers, vendors, consultants, and internal departments.
- Monitor project schedules, deliverables, resources, and technical quality.
- Ensure compliance with company policies, project specifications, and industry standards.
- Conduct system testing and quality assurance before project handover.
- Provide technical support and guidance to junior engineers and technicians.
- Identify technical risks and recommend appropriate mitigation measures.
- Monitor the performance, availability, and reliability of deployed systems.
- Ensure proper use, maintenance, and security of company technical tools and equipment.
- Prepare technical progress reports and provide regular updates to management.
- Conduct knowledge-sharing sessions and technical training for team members.
- Keep up to date with emerging IT technologies, products, and industry practices.
- Perform other technical duties assigned by management.
- Willing to travel and able to work in field projects.
- Bachelor is degree in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, or a related field.
- 4+ years of relevant IT technical experience, preferably with team leadership experience.
- Strong practical experience in IT infrastructure implementation and support.
- Experience managing technical projects and teams is highly desirable.tion and support
- Experience managing technical projects and teams is highly desirable.
Soft skills
- Technical Knowledge
- Team Leadership
- Documentation
- Communication and Customer Service
How To Apply
- Interested candidates should submit a CV and cover letter outlining their relevant experience and qualifications via hr@synertechtechnology.com
- Put "IT Technical Team Leader" in the subject field.
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IT Technical Team Leader
Synertech Technology PLC
