About This Role
This executive-level role at a prominent private hospital in Addis Ababa goes beyond routine compliance—it is about shaping the clinical culture and operational backbone of the institution. The Quality and Safety Director will lead systemic improvements in patient care, risk management, and regulatory adherence, making this position ideal for a seasoned healthcare professional who thrives on driving measurable change. As Teklehaimanot General Hospital continues to expand its reputation, this role is central to aligning internal practices with both national health standards and international best practices.
What the Requirements Say About This Role
The position calls for someone with deep experience in healthcare quality systems, likely including familiarity with accreditation frameworks such as JCI or Ethiopian hospital standards. Rather than a general manager, the employer is seeking a specialist who can translate regulatory requirements into actionable protocols and train staff across departments. The seniority level indicates the successful candidate will need to influence without direct authority over clinical teams, requiring strong interpersonal and coaching skills alongside technical expertise.
How to Approach This Application
Your application should emphasize tangible outcomes from past quality initiatives, such as reduced infection rates, improved patient satisfaction scores, or successful accreditation processes. Highlight your experience conducting clinical audits and leading cross-functional improvement teams, as these are core to the role. Given the hospital’s standing, demonstrating knowledge of Ethiopian healthcare regulations and any exposure to international quality benchmarks will strengthen your candidacy.
Who This Role Suits
This role is best suited for an experienced healthcare quality professional, ideally with a clinical background or advanced degree in public health, who is ready for a leadership challenge. It is likely to be competitive, drawing interest from both local experts and Ethiopian diaspora professionals seeking to return.
The Quality and Safety Director at Teklehaimanot General Hospital will oversee the hospital's quality assurance and management initiatives. This full-time executive role is critical in ensuring the highest standards of patient care and safety are met. The Director will lead quality improvement projects, monitor compliance with health regulations, and foster a culture of continuous improvement within the organization. Based in the office in Addis Ababa, this position requires a detail-oriented leader who is committed to delivering exceptional quality in all aspects of hospital operations.
Key Responsibilities:
- Develop and implement quality assurance policies and procedures to improve patient safety and care standards.
- Conduct regular audits and assessments to ensure compliance with health regulations and quality benchmarks.
- Lead quality improvement initiatives aimed at enhancing service delivery and operational efficiency.
- Coordinate training programs for staff on quality standards and safety protocols.
- Analyze data and metrics to identify areas for improvement and formulate action plans.
- Collaborate with clinical and administrative teams to promote a culture of quality and safety.
- Facilitate patient feedback mechanisms to assess service quality and improve patient experiences.
- Prepare reports on quality performance and safety metrics for hospital leadership.
- Stay updated on industry best practices and regulatory changes affecting quality assurance in healthcare.
- Engage with external stakeholders to ensure alignment with community health needs and standards.
Requirements for Director of Quality and Patient Safety
MD or BSc degree in a health-related field (MD is preferred)
MPH required.
Master’s degree in Healthcare Quality, Health Services Administration, Hospital Administration, o is preferred.
Minimum 2–3 years of experience in hospital quality improvement and patient safety activities.
Experience in hospital accreditation, clinical audit, infection prevention, or quality standards implementation is an advantage.
Good understanding of healthcare quality improvement and patient safety principles.
Strong leadership, communication, and team coordination skills.
Ability to prepare reports, analyze data, and support quality improvement activities.
Training in quality improvement, patient safety, or hospital accreditation is an added advantage.
Good computer skills, including Microsoft Office applications.
How To Apply
Please make your CV PDF format then Indicate the position to submit or copies of other pertinent documents to HR Department, office No 502 5th Floor
Address:- Somale Tera
Tele No. +25111 1 56 04 92 Mobile ፡- +251 9 96 – 97 98 38
E-mail - Address hr@teklehaimanothospital.com teklehaimanothr@gmail.com
Telegram- @TGHHR2000
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Quality and safety Director
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