About This Role
This role is about operational ownership of a portfolio of retail stations, not just selling fuel. You will act as the bridge between TotalEnergies’ corporate strategy and the day-to-day performance of dealer-operated sites. It suits a professional who can balance commercial targets with rigorous safety and compliance standards, especially in a multinational that views retail as a key touchpoint for brand reputation and energy transition messaging in Ethiopia.
What the Requirements Say About This Role
The employer is looking for a grounded operator who understands the realities of managing third-party dealer relationships while enforcing corporate HSEQ protocols. The emphasis is not on academic theory but on proven ability to improve station-level financials and customer service. They want someone who can translate high-level sales targets into practical actions for site managers, and who is comfortable with field-based work across diverse locations.
How to Approach This Application
Focus your application on specific examples where you have turned around underperforming retail locations or improved dealer compliance. Mention any experience you have with fuel retail operations, inventory management, or contractor oversight. Emphasize your comfort with data-driven performance reviews and your ability to train or influence station staff who may not report directly to you. Do not just list sales achievements—show how you achieved them while maintaining safety and operational standards.
Who This Role Suits
This role is ideal for a mid-career professional with 3+ years in field sales or retail management within the petroleum, FMCG, or automotive sectors. Expect strong competition due to TotalEnergies’ brand reputation, but candidates with direct fuel retail experience will have an edge.
Join Our Team as Retail Sales Territory Manager at TotalEnergies Marketing Ethiopia S.C.!
TotalEnergies Marketing Ethiopia is seeking a dynamic and results-driven Retail Sales Territory Manager to oversee and develop our retail network within an assigned territory. The role is responsible for driving sales performance, ensuring strict adherence to HSEQ standards, improving station profitability, and delivering exceptional customer experience across all sites.
About TotalEnergies
TotalEnergies is a global multi-energy company operating in over 130 countries, producing and marketing oil, biofuels, natural gas, green gases, renewables, and electricity. With a strong commitment to sustainability and the energy transition, it aims to achieve net zero emissions by 2050.
TotalEnergies Marketing Ethiopia S.C. is the local affiliate, established in 1950. It markets fuels, lubricants, and specialty products through a network of over 120 service stations across Ethiopia, serving both retail and direct customers.
HSEQ & Compliance
Ensure full compliance with Group HSEQ policies, including safety standards and sustainable development practices.
Conduct regular station inspections, risk assessments, and safety audits.
Lead training initiatives on safety procedures, emergency response, and product handling.
Promote a strong safety culture through Near Miss reporting and STOP card usage.
Sales & Business Growth
Develop and implement sales strategies aligned with company targets.
Drive growth in fuel, lubricants, LPG, and non-fuel products.
Monitor station performance and take corrective action to achieve targets.
Identify new business opportunities, including potential station locations and upgrades.
Track competitor activities and market trends.
Shop, Food & Services (SFS)
Ensure proper implementation of shop and food service concepts (e.g., Café Bonjour).
Maintain high standards of merchandising, product quality, and food safety (HACCP).
Improve non-fuel revenue through effective space and service management.
Financial & Operational Management
Analyze station profitability and prepare P&L reports.
Monitor dealer financial performance and credit risk.
Ensure compliance with contractual agreements and financial guarantees.
Support budgeting, investment planning, and cost control initiatives.
Dealer & Customer Management
Build strong relationships with dealers and provide continuous support.
Train and guide station staff on operations and customer service excellence.
Handle customer and dealer complaints professionally and promptly.
Ensure proper execution of marketing campaigns and digital initiatives.
General Responsibilities
Conduct regular field visits across assigned territory.
Ensure compliance with legal, insurance, and operational requirements.
Maintain accurate records and reporting.
Perform additional duties as assigned by management.
Key Challenges
Managing low fuel margins while maximizing profitability.
Supporting dealers facing working capital constraints.
Competing with strong market players and new entrants.
Maintaining high service standards amid staff turnover.
Why Join TotalEnergies Marketing Ethiopia S.C.?
Career Growth: TotalEnergies is committed to employee development and offers opportunities for continuous learning and career advancement.
Impactful Work: Contribute to solving real-world challenges in energy and making a tangible difference for our customers.
Supportive Environment: Be part of a team that values diversity, promotes individual growth, and offers a supportive work environment.
Salary: We offer a competitive salary package as per the Company scale.
What We're Looking For:
Educational Background: BSc Degree in Mechanical Engineering.
Experience: Minimum of 3 years’ relevant experience
Skills: Strong interpersonal communication, analytical and problem-solving ability and negotiation skills, highly motivated and ability to manage multiple stations and priorities, computer proficiency (MS office, reporting systems, ERP/salesforce system)
Language: Excellent written and spoken English
How To Apply
Please send your documents in English (CV, Application letter, copy of Academic and Experience credentials) to [email protected] and complete this mandatory form https://forms.gle/7F4tCR3uK56dGKR27
Important: Applicants who do not complete the mandatory form will not be considered.
Female applicants are highly encouraged to apply.
Application Deadline: Within ten (10) days from the date of this announcement.
For more information about TotalEnergies, please visit www.totalenergies.com and www.totalenergies.et
We look forward to hearing from you and potentially welcoming you to the TotalEnergies team!
TotalEnergies values diversity, promote individual growth, and offers equal opportunity careers. We recognize that our employees are one of our most important assets. If you are looking for a company with a global brand that actively invests in its people, this is an excellent opportunity to work within TotalEnergies Marketing Ethiopia team.
Important Notice:
TotalEnergies does not request or accept any form of payment during its recruitment process. Any such demand should be considered fraudulent and reported immediately.
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Retail Sales Territory Manager
TotalEnergies Marketing Ethiopia S.C.
