Senior Digital Payment Devices Administrator for Bahir Dar
Dashen Bank S.CAbout This Role
This role goes beyond simple device maintenance—it is about ensuring the continuous availability and security of the bank’s digital payment infrastructure in a regional hub. As Bahir Dar grows as a commercial center, the person in this position will be the backbone of cashless transactions, managing ATMs and POS terminals across multiple locations. It suits an experienced IT professional who enjoys hands-on technical work combined with vendor management and troubleshooting under pressure.
What the Requirements Say About This Role
The bank is not just looking for a technician; they want a seasoned professional who can independently manage device lifecycles and coordinate with external vendors. The 5–8 year experience requirement signals that this is not an entry-level role—Dashen Bank expects someone who can handle complex incidents without constant supervision. The emphasis on digital payment devices implies strong familiarity with hardware, firmware updates, and security protocols specific to financial systems.
How to Approach This Application
Focus your application on specific examples of managing ATM or POS networks, including how you resolved downtime issues or improved device uptime. Highlight any experience working with vendors or contractors, as coordination is a key part of this role. Since this is a district-level position in Bahir Dar, emphasize your willingness to work on-site and your understanding of the local operational environment. Avoid generic IT support language—tailor your CV to show deep familiarity with payment device ecosystems.
Who This Role Suits
This role is ideal for an experienced IT infrastructure specialist who prefers regional operations over headquarters bureaucracy. Competition will be moderate, as the niche technical requirement and location narrow the candidate pool.
Senior Digital Payment Devices Administrator for Bahir Dar District
External Vacancy
July 13, 2026
Dashen Bank S.C is pleased to announce the following vacancy.
Place of work
- Bahir Dar District
Vacancy Details
Vacancy Number: DB_EX/HO/021/26
Vacancy Posting End Date: 22/07/2026
Job Summary
Senior Digital Payment Devices Administrator is responsible for the administration, monitoring, maintenance, and operational support of the Bank's digital payment devices, including ATMs, POS terminals, and other electronic payment channels. The role ensures the availability, reliability, security, and optimal performance of these devices through effective installation, configuration, maintenance, incident management, vendor coordination, and system enhancements. The role holder is also responsible for managing the network connectivity and communication services required for digital payment devices and also ensures compliance with regulatory requirements, industry standards, and the Bank's policies while collaborating with internal and external stakeholders to deliver secure, efficient, and uninterrupted digital payment services.
Academic and Professional Qualifications
Bachelor’s degree in Information Technology, Computer Science, Information System, Computer Engineering or any other equivalent field.
Experience
Minimum of five (5) years relevant experience
Functional/Technical Competencies
Incident and problem management: Monitoring system logs and responding to incidents, root cause analysis for recurring issues, developing and implementing preventative measures, response and remediation.
Hardware and peripheral support expertise: Knowledge and experience in maintaining and troubleshooting physical infrastructure and related peripheral equipment.
System recovery knowledge: Ability to perform recovery efforts in response to system failures or outages, ensuring minimal impact on business operations.
Behavioral Competencies
Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement
Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank's platform, culture, CSR initiatives, training programs, and, most importantly, the organization's mission, vision, and values.
Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.
Continuous Improvement: Commitment to always finding ways to do things better.
Agility: Ability to move quickly and easily.
Responsiveness: Ability to adapt to change and meet new demands quickly.
Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.
Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
Empathy: Understand and share the feelings, perspectives and experiences of customers.
Data driven: Consistently utilizing data to drive work and make informed decisions.
Respect: is the glue that holds teams, organizations, customers together.
Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.
Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.
Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.
Leadership Competency
Place Of Work
- Bahir Dar District
How To Apply
In order to apply for this Job Positing, click the link below:
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2114&company=dashenbank
For Any Enquiry or Support Request
- 011-5-18-03-54
- 011-5-18-03-55
- 011-5-18-09-18
Connect With Us For Updated News and Job Openings
- Career Site: Career Opportunities
- Telegram: https://t.me/DashenBankEthiopia
- LinkedIn: https://www.linkedin.com/company/dashen-bank-official-page
- Facebook: https://www.facebook.com/DashenBankOfficial
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Senior Digital Payment Devices Administrator for Bahir Dar
Dashen Bank S.C
