Senior Digital Payment Devices Administrator for Hawassa District
Dashen Bank S.CAbout This Role
This is a hands-on technical leadership role focused on ensuring the bank’s digital payment infrastructure—ATMs, POS terminals, and related devices—runs without interruption across the Hawassa District. You will be the go-to person for troubleshooting, coordinating with vendors, and implementing system upgrades, making you critical to maintaining customer trust in digital banking services. It suits an experienced IT professional who thrives on operational stability and enjoys working at the intersection of hardware, software, and field support.
What the Requirements Say About This Role
The bank is seeking someone with deep, practical experience in managing payment device ecosystems, not just theoretical knowledge. The emphasis on “administration, monitoring, and maintenance” suggests you must be comfortable with both preventive and reactive problem-solving, often under time pressure. The role likely requires familiarity with banking security standards and vendor management, implying you should be a disciplined, process-oriented professional who can handle multiple locations and coordinate with external service providers.
How to Approach This Application
Focus your application on concrete examples of uptime improvements, incident resolution times, or successful vendor negotiations from past roles. Highlight any certifications or training in ATM/POS systems, network security, or electronic payment protocols. Since this is a district-level role, demonstrate your ability to work autonomously and manage logistics across multiple sites—mentioning experience in similar geographic or operational contexts will strengthen your candidacy.
Who This Role Suits
This role is best suited for a mid-career IT infrastructure specialist with at least five years in banking or fintech device management, who values stability and enjoys field-based problem-solving. It is likely moderately competitive, appealing to local professionals with a strong track record in operational reliability.
Senior Digital Payment Devices Administrator for Hawassa District
External Vacancy
July 25, 2026
Dashen Bank S.C is pleased to announce the following vacancy.
Place of work
- Hawassa District
Vacancy Details
Vacancy Number: DB_EX/HO/025/26
Vacancy Posting End Date: 03/08/2026
Job Summary
Senior Digital Payment Devices Administrator is responsible for the administration, monitoring, maintenance, and operational support of the Bank's digital payment devices, including ATMs, POS terminals, and other electronic payment channels. The role ensures the availability, reliability, security, and optimal performance of these devices through effective installation, configuration, maintenance, incident management, vendor coordination, and system enhancements. The role holder is also responsible for managing the network connectivity and communication services required for digital payment devices and also ensures compliance with regulatory requirements, industry standards, and the Bank's policies while collaborating with internal and external stakeholders to deliver secure, efficient, and uninterrupted digital payment services.
Academic and Professional Qualifications
Bachelor’s degree in Information Technology, Computer Science, Information System, Computer Engineering or any other equivalent field.
Experience
Minimum of five (5) years relevant experience
Functional/Technical Competencies
Incident and problem management: Monitoring system logs and responding to incidents, root cause analysis for recurring issues, developing and implementing preventative measures, response and remediation.
Hardware and peripheral support expertise: Knowledge and experience in maintaining and troubleshooting physical infrastructure and related peripheral equipment.
System recovery knowledge: Ability to perform recovery efforts in response to system failures or outages, ensuring minimal impact on business operations.
Behavioral Competencies
Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement
Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank's platform, culture, CSR initiatives, training programs, and, most importantly, the organization's mission, vision, and values.
Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.
Continuous Improvement: Commitment to always finding ways to do things better.
Agility: Ability to move quickly and easily.
Responsiveness: Ability to adapt to change and meet new demands quickly.
Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.
Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
Empathy: Understand and share the feelings, perspectives and experiences of customers.
Data driven: Consistently utilizing data to drive work and make informed decisions.
Respect: is the glue that holds teams, organizations, customers together.
Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.
Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.
Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.
Place Of Work
- Hawassa District
How To Apply
In order to apply for this Job Positing, click the link below:
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2139&company=dashenbank
For Any Enquiry or Support Request
- 011-5-18-03-54
- 011-5-18-03-55
- 011-5-18-09-18
Connect With Us For Updated News and Job Openings
- Career Site: Career Opportunities
- Telegram: https://t.me/DashenBankEthiopia
- LinkedIn: https://www.linkedin.com/company/dashen-bank-official-page
- Facebook: https://www.facebook.com/DashenBankOfficial
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Senior Digital Payment Devices Administrator for Hawassa District
Dashen Bank S.C
