Assistant Learning & Development Manager (Assistant Head of Department)
Hilton Addis AbabaAbout This Role
This role places you at the intersection of talent strategy and operational excellence within one of Ethiopia’s most recognized international hotel brands. Rather than simply delivering training sessions, you will shape how teams grow, adapt, and lead in a fast-paced hospitality environment. It suits an experienced HR or training professional who understands that development in hospitality goes beyond classroom learning—it is about embedding capability into daily service culture.
What the Requirements Say About This Role
The implied profile is someone who has moved beyond basic training coordination and can influence department heads and senior leadership. Hilton likely values practical experience in hospitality or service-oriented industries, combined with the ability to design learning that drives both performance and cultural change. The emphasis on “change catalyst” suggests they want a professional comfortable with ambiguity and organizational transformation, not just process compliance.
How to Approach This Application
Focus your application on specific examples where you have redesigned training approaches, mentored teams, or influenced leadership behavior in a structured environment. Hilton will prioritize candidates who can demonstrate measurable outcomes—such as improved retention, faster onboarding, or higher service scores. Emphasize your comfort working across departments and your ability to connect learning goals to business results.
Who This Role Suits
This role is best suited for a mid-to-senior learning professional with at least 5 years in hospitality or a similar customer-facing industry, and it is likely to be competitive given Hilton’s brand reputation and the strategic nature of the position.
As Assistant Learning & Development Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, Assistant Learning & Development Manager will perform the following tasks to the highest standards:
- Support departments in developing cutting edge functional excellence and in developing leadership capabilities
- Act as a change catalyst in the cultural and organizational transformation of the Hotel
- Provide key input of Training aspects for all activities and plans of the Hotel
- Support individual and team development, career development, and training and experience-based learning
- Induct, coach, and mentor new Team Members
- Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
- Partner with department to deliver training programs and other organizational and leadership development interventions
- Monitor and conduct learning and development reviews with each department
- Prepare annual training plans and training calendars for the hotel
Assistant Learning & Development Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- BA Degree in Management, Human Resources Management, Hotel Management or related Fields of study
- A minimum of 4 years' experience in learning & Development particularly in Hotels, Banks, or related service sector
- Very Active, Excellent communication and presentation skills
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
- Exceptional presentation and grooming
- Female Candidates who worked in Business Companies are highly appreciated to apply
How To Apply
Interested & Qualified Candidates can send their 4 pages only CV to the Company Email or directly send it to the Office of Director of Human Resources
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Assistant Learning & Development Manager (Assistant Head of Department)
Hilton Addis Ababa
