About This Role
This is a frontline leadership position where your primary mandate is commercial—not administrative. You are being placed in charge of a Dashen Bank branch in the South Addis Ababa District with the explicit mission of growing the branch's customer base, pushing sales targets, and expanding market presence. The role suits someone who has moved beyond individual performance and is ready to be judged on the collective output of an entire branch team. In Ethiopia's competitive banking sector, where branches in Addis Ababa face intense rivalry from both legacy banks and new entrants, this position carries real revenue responsibility.
What the Requirements Say About This Role
The requirement for a business-related degree across multiple disciplines—from marketing to IT—signals that Dashen is looking for versatility rather than a narrow specialist. The 5-8 year seniority band suggests they expect someone who has already managed teams or complex operations, not someone still learning the basics of banking. The inclusion of IT as an acceptable academic background hints that the bank values leaders who understand digital banking channels, even in a traditional branch setting. What the listing does not say, but implies, is that you should have a demonstrated record of hitting sales targets and mobilizing resources—this is not a role for someone who has only handled back-office compliance work.
How to Approach This Application
When you apply, your CV must lead with measurable achievements: percentages of customer growth you drove, deposit mobilization figures, or loan portfolio expansions you oversaw. Do not simply list job duties from your previous roles. Given that this is a district-level posting under a specific vacancy number, make sure your application clearly references the vacancy code and is tailored to the South Addis context—familiarity with the local market dynamics of that district will give you an edge. The bank likely prioritizes candidates who can articulate, in their cover letter, a concrete plan for how they would approach branch-level growth in the first 90 days.
Who This Role Suits
This role is best suited for an experienced banking professional who thrives on sales leadership and is comfortable being measured against aggressive growth targets. Given that Dashen Bank is one of Ethiopia's largest private banks and this is a formal external vacancy, expect significant competition from internal candidates and experienced branch managers from other banks.
Branch Business Manager I for Addis Ababa
External Vacancy
July 31, 2026
Dashen Bank South Addis Ababa District is pleased to announce the following vacancy
Vacancy Details
Vacancy Number: DB_EX/SAD/006/26
Vacancy Posting End Date: 09/08/2026
Job Summary
The Branch Business Manager is primarily responsible to leading branch level growth and excellence by driving customer acquisition, sales performance, and market expansion. The role holder is responsible for effectively mobilizing and deploying resources, and implementing strategic initiatives that align with the Bank’s business goals.
Academic and Professional Qualifications
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
Experience
Minimum of seven (7) years relevant experience out of which one (1) year in supervisory post
Functional/Technical Competencies
Understand the basic mechanisms of general financial products and services.
Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Good command of Microsoft Office package.
Good command of Core Banking System and other In house software’s
Project management skills.
Customer, market, and product intelligence,
Leadership Competencies
Result driven: The ability and commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization's success
Coaching: The ability to facilitate the growth, development, and performance improvement of team members through effective guidance, feedback, and support.
Customer insight: The ability to understand and anticipate the needs, preferences, and behaviours of customers to drive business success. foster collaborations, and maintain partnerships with stakeholders to achieve common goals.
Partnership engagement: The ability to effectively build and maintain partnerships with various stakeholders to achieve shared goals.
Service excellence mind-set: Deep commitment to deliver exceptional customer experiences and fostering a culture of service excellence.
Risk management: Ability of leaders to identify, assess, and mitigate potential risks that could impact their organization's objectives or operations.
Digital savviness: Ability of leaders to effectively leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.
Emotional intelligence (EI): Ability of leaders to understand, manage, and leverage emotions both their own and those of others in order to effectively influence and inspire others.
Decisiveness: The ability to prioritize and effectively allocate resources and make investments decision to enhance accessibility and build organizational capabilities (people, process and technology
Behavioral Competencies
Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank's platform, culture, CSR initiatives, training programs, and, most importantly, the organization's mission, vision, and values.
Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
Commitment to always finding ways to do things better.
Ability to move quickly and easily.
Ability to adapt to change and meet new demands quickly.
Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
Understand and share the feelings, perspectives and experiences of customers.
Consistently utilizing data to drive work and make informed decisions.
Conducting oneself with competence, integrity, and respect in a work setting.
Embracing diversity, respecting unique identities, and fostering belonging.
Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.
Place Of Work
under south Addis Ababa District Branches
How To Apply
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2169&company=dashenbank
For Any Enquiry or Support Request
please call 011-470-7920
Connect With Us For Updated News and Job Openings
- Career Site: Career Opportunities
- Telegram: https://t.me/DashenBankEthiopia
- LinkedIn: https://www.linkedin.com/company/dashen-bank-official-page
- Facebook: https://www.facebook.com/DashenBankOfficial
Employees who fulfill the above requirements are invited to submit their application from July 31, 2026 to , August 09, 2026.
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Branch Business Manager I for Addis Ababa
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