About This Role
This role is about taking full ownership of a bank branch’s commercial performance in a regional setting. As a Branch Business Manager at Dashen Bank, you are not just overseeing daily operations—you are expected to drive customer acquisition, expand the bank’s market share, and implement growth strategies in Saylem. It suits experienced banking professionals who are comfortable blending sales leadership with operational discipline in a semi-urban or emerging market context.
What the Requirements Say About This Role
The requirement for seven years of experience with at least one year in a supervisory role signals that Dashen Bank is looking for a seasoned professional who has already proven they can manage people and results. The broad range of acceptable degrees—from Marketing to IT—suggests the bank values versatility and business acumen over narrow specialization. The emphasis on supervisory experience implies that you will be leading a team, so your ability to coach, delegate, and hold others accountable is as important as your personal sales track record.
How to Approach This Application
Your application should highlight specific examples of how you have grown a branch’s customer base or improved sales performance in a previous role. Emphasize your experience with resource mobilization and implementing strategic initiatives, especially in a district or regional branch setting. The employer will prioritize candidates who can demonstrate a balance between meeting sales targets and maintaining operational standards—so be prepared to share metrics or outcomes from your past supervisory roles.
Who This Role Suits
This role is best suited for mid-career banking professionals with strong sales management experience who are ready to take on a standalone leadership position in a growing region. Given Dashen Bank’s reputation and the seniority level, competition will be moderate but serious among qualified internal and external candidates.
Branch Business Manager I for South West District
Vacancy Details
Vacancy Number: DB_EX/SWD/006/26
Vacancy Posting End Date: 14/05/2026
Job Summary
The Branch Business Manager is primarily responsible to leading branch level growth and excellence by driving customer acquisition, sales performance, and market expansion. The role holder is responsible for effectively mobilizing and deploying resources, and implementing strategic initiatives that align with the Bank’s business goals.
Academic and Professional Qualifications
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields
Experience
Minimum of seven (7) years relevant experience out of which one (1) year in supervisory post
Functional/Technical Competencies
Understand the basic mechanisms of general financial products and services.
Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Good command of Microsoft Office package.
Good command of Core Banking System and other In house software’s
Project management skills.
Customer, market, and product intelligence,
Leadership Competencies
Result driven: The ability and commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization's success
Coaching: The ability to facilitate the growth, development, and performance improvement of team members through effective guidance, feedback, and support.
Customer insight: The ability to understand and anticipate the needs, preferences, and behaviours of customers to drive business success. foster collaborations, and maintain partnerships with stakeholders to achieve common goals.
Partnership engagement: The ability to effectively build and maintain partnerships with various stakeholders to achieve shared goals.
Service excellence mind-set: Deep commitment to deliver exceptional customer experiences and fostering a culture of service excellence.
Risk management: Ability of leaders to identify, assess, and mitigate potential risks that could impact their organization's objectives or operations.
Digital savviness: Ability of leaders to effectively leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.
Emotional intelligence (EI): Ability of leaders to understand, manage, and leverage emotions both their own and those of others in order to effectively influence and inspire others.
Decisiveness: The ability to prioritize and effectively allocate resources and make investments decision to enhance accessibility and build organizational capabilities (people, process and technology
Behavioral Competencies
Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank's platform, culture, CSR initiatives, training programs, and, most importantly, the organization's mission, vision, and values.
Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
Commitment to always finding ways to do things better.
Ability to move quickly and easily.
Ability to adapt to change and meet new demands quickly.
Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
Understand and share the feelings, perspectives and experiences of customers.
Consistently utilizing data to drive work and make informed decisions.
Conducting oneself with competence, integrity, and respect in a work setting.
Embracing diversity, respecting unique identities, and fostering belonging.
Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.
Place Of Work
Under South West District, Saylem Branch
How To Apply
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1822&company=dashenbank
For Any Enquiry or Support Request
047-3-31-27-54
Connect With Us For Updated News and Job Openings
- Career Site: Career Opportunities
- Telegram: https://t.me/DashenBankEthiopia
- LinkedIn: https://www.linkedin.com/company/dashen-bank-official-page
- Facebook: https://www.facebook.com/DashenBankOfficial
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Branch Business Manager I for South West District
Dashen Bank S.C
