Branch Business Relationship Manager-IFB for Branches Under Hawassa District
Dashen Bank S.CAbout This Role
This role places you at the operational core of Dashen Bank’s Interest-Free Banking (IFB) expansion in the Hawassa district. Rather than a standard relationship manager position, it demands a hybrid skill set—blending traditional banking business development with specialized knowledge of Sharia-compliant financial products. The job is best suited for professionals who can both drive deposit and financing growth and serve as trusted advisors to a growing customer base in the region. Given the bank’s emphasis on IFB, this is a strategic role aimed at deepening market penetration in a competitive segment.
What the Requirements Say About This Role
The requirement for a bachelor’s degree in business administration or banking signals a need for foundational financial literacy and customer management skills. However, the true profile sought is someone with 5–8 years of senior-level experience, implying deep familiarity with Ethiopian banking regulations, branch operations, and the nuances of Islamic finance. The employer is likely prioritizing candidates who have proven they can manage a portfolio, meet aggressive growth targets, and navigate the cultural and religious sensitivities tied to IFB. Expect the interview to test your ability to balance relationship management with rigorous risk assessment in a non-interest-based model.
How to Approach This Application
When applying, lead with measurable achievements from past roles—such as percentage growth in customer deposits or successful IFB product launches. Emphasize any direct experience with Sharia-compliant financing, even if it was informal or in a different capacity. Since the role is based in Hawassa, demonstrate regional knowledge or ties to the South Ethiopia community, as this signals commitment to the location and ability to build local trust. Tailor your cover letter to show you understand that IFB is not just a product but a relationship-driven approach requiring ethical clarity and community engagement.
Who This Role Suits
This role is ideal for a senior banking professional with 5+ years in business development, especially someone with a background in Islamic banking or a strong desire to specialize in it. Competition is moderate but selective, as Dashen Bank likely seeks candidates who combine technical skill with cultural awareness in the Hawassa market.
Branch Business Relationship Manager-IFB for Branches Under Hawassa District
Vacancy Details
Vacancy Number: DB_EX/HD/005/26
Vacancy Posting End Date: 30/06/2026
Job Summary
The Branch Business Relationship Manager - IFB will plan, organize, lead, and control business development activities within the branch team in the assigned region.
Branch Business Relationship Manager - IFB will be responsible for attracting, deepening and managing financial relationship to meet deposit and Interest Free Financing and Investment growth goals, achieve business growth for the Bank in the IFB market segment, promote and sell other products and services of the Bank to enhance value-add relationship with existing customers.
Academic and Professional Qualifications
Bachelor’s degree in business administration, banking, finance or related field.
Diploma/Certificate in Islamic banking, finance or related field is an added advantage
Experience
Minimum of six (6) years relevant experience
Functional/Technical Competencies
Demonstrate an in-depth understanding of Interest Free Banking (IFB) operations, IFB Deposit& Investment/financing products.
Good Knowledge of IFB mode of finance/investments, Shari’ah principles and associated risks.
Knowledge and experience in modern sales and marketing practices in financial services industry.
Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.
Extensive banking background, including understanding credit, risk management, and compliance requirements.
Project management skills.
Leadership Competencies
Result driven: The ability and commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization's success
Coaching: The ability to facilitate the growth, development, and performance improvement of team members through effective guidance, feedback, and support.
Customer insight: The ability to understand and anticipate the needs, preferences, and behaviours of customers to drive business success. foster collaborations, and maintain partnerships with stakeholders to achieve common goals.
Partnership engagement: The ability to effectively build and maintain partnerships with various stakeholders to achieve shared goals.
Service excellence mind-set: Deep commitment to deliver exceptional customer experiences and fostering a culture of service excellence.
Risk management: Ability of leaders to identify, assess, and mitigate potential risks that could impact their organization's objectives or operations.
Digital savviness: Ability of leaders to effectively leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.
Emotional intelligence (EI): Ability of leaders to understand, manage, and leverage emotions both their own and those of others in order to effectively influence and inspire others.
Decisiveness: The ability to prioritize and effectively allocate resources and make investments decision to enhance accessibility and build organizational capabilities (people, process and technology
Behavioral Competencies
Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank's platform, culture, CSR initiatives, training programs, and, most importantly, the organization's mission, vision, and values.
Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
Commitment to always finding ways to do things better.
Ability to move quickly and easily.
Ability to adapt to change and meet new demands quickly.
Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
Understand and share the feelings, perspectives and experiences of customers.
Consistently utilizing data to drive work and make informed decisions.
Conducting oneself with competence, integrity, and respect in a work setting.
Embracing diversity, respecting unique identities, and fostering belonging.
Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.
Place Of Work
Branches Under Hawassa District
How To Apply
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2019&company=dashenbank
For Any Enquiry or Support Request
+251 46 212 6535
+251 96 909 0387
Connect With Us For Updated News and Job Openings
- Career Site: Career Opportunities
- Telegram: https://t.me/DashenBankEthiopia
- LinkedIn: https://www.linkedin.com/company/dashen-bank-official-page
- Facebook: https://www.facebook.com/DashenBankOfficial
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Branch Business Relationship Manager-IFB for Branches Under Hawassa District
Dashen Bank S.C
