Branch Business Relationship Manager - RMSME - Branch under East Addis District Office

Dashen Bank S.C
Full time Posted: Jun 30, 2026
Career Level
Senior(5-8 years)
Location
Addis Ababa
Salary
Deadline
Jul 10, 2026
✦ Kedamijobs Insights

About This Role

This role is a frontline leadership position focused on driving growth in Dashen Bank’s retail and micro, small, and medium enterprise (MSME) segments from a specific branch within the East Addis District. It blends strategic planning with hands-on business development, requiring you to both lead a team and personally manage key client relationships. The role suits a banking professional who thrives on meeting tangible deposit and loan targets while nurturing long-term customer partnerships in a competitive urban market.

What the Requirements Say About This Role

The qualifications listed signal that Dashen Bank is seeking a candidate with a strong academic foundation in business or finance, combined with significant practical experience—likely five to eight years in banking, with a focus on relationship management or business development. The emphasis on a BA in Accounting, Marketing, or Management suggests the employer values analytical skills for credit assessment alongside commercial acumen for sales. This profile implies you are a proven performer who can balance risk management with aggressive growth goals in the MSME sector.

How to Approach This Application

In your application, highlight specific examples of how you have grown a deposit or loan portfolio in a similar role, ideally within an Ethiopian banking context. Emphasize your ability to lead a branch team toward targets, as this is not a purely individual contributor role. Tailor your CV to show measurable outcomes, such as percentage increases in customer acquisition or retention, and demonstrate your understanding of the unique challenges facing MSME clients in Addis Ababa.

Best Fit

Who This Role Suits

This role is best suited for an experienced banking professional with a strong track record in retail and MSME lending, who is comfortable with both team leadership and direct client engagement. Given Dashen Bank’s stature and the specific focus on a high-potential district, competition is likely moderate to high.

Branch Business Relationship Manager - RMSME - Branch under East Addis District Office

Vacancy Details

Vacancy Number: DB_EX/EAD/003/26
Vacancy Posting End Date: 09/07/2026

Job Summary

  • The Branch Business Relationship Manager-RMSME is responsible for planning, organizing, leading, and controlling business development activities within the branch team in the assigned region.

  • In addition, the job holder is be responsible for attracting, deepening and managing financial relationship to meet deposit and loans growth goals, achieve business growth for the Bank in the Retail & MSME market segment, promote and sell other products and services of the Bank to enhance value-add relationship with existing customers.

Academic and Professional Qualifications

  • BA Degree  in Accounting, Marketing Management, Business Administration, Banking, Finance or related Business field

Experience

  • Minimum of six (6) years relevant experience 

Functional/Technical Competencies

  • A distinguished professional history demonstrating an in-depth understanding of Retail & MSME banking.

  • Knowledge and experience in modern sales and marketing practices in financial services industry to provide visionary guidance on strategic changes to drive performance.

  • Strong negotiation skills to prospect and close business.

  • Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.

  • Extensive banking background, including understanding credit, risk management, and compliance requirements.

  • Demonstrated ability to engage and influence senior level leaders regarding key business priorities, issues and initiatives.

  • Project management skills.

Leadership Competencies

  • Result driven: The ability and commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization's success

  • Coaching: The ability to facilitate the growth, development, and performance improvement of team members through effective guidance, feedback, and support.

  • Customer insight: The ability to understand and anticipate the needs, preferences, and behaviours of customers to drive business success. foster collaborations, and maintain partnerships with stakeholders to achieve common goals.

  • Partnership engagement: The ability to effectively build and maintain partnerships with various stakeholders to achieve shared goals.

  • Service excellence mind-set: Deep commitment to deliver exceptional customer experiences and fostering a culture of service excellence.

  • Risk management: Ability of leaders to identify, assess, and mitigate potential risks that could impact their organization's objectives or operations.

  • Digital savviness: Ability of leaders to effectively leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.

  • Emotional intelligence (EI): Ability of leaders to understand, manage, and leverage emotions both their own and those of others in order to effectively influence and inspire others.

  • Decisiveness: The ability to prioritize and effectively allocate resources and make investments decision to enhance accessibility and build organizational capabilities (people, process and technology

Behavioral Competencies

  • Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.

  • Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank's platform, culture, CSR initiatives, training programs, and, most importantly, the organization's mission, vision, and values.

  • Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.

  • Commitment to always finding ways to do things better.

  • Ability to move quickly and easily.

  • Ability to adapt to change and meet new demands quickly.

  • Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.

  • Understand and share the feelings, perspectives and experiences of customers.

  • Consistently utilizing data to drive work and make informed decisions.

  • Conducting oneself with competence, integrity, and respect in a work setting.

  • Embracing diversity, respecting unique identities, and fostering belonging.

  • Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Place Of Work

Branch under East Addis District Office

How To Apply

How To Apply

In order to apply for this Job Positing, click the link below:
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2046&company=dashenbank

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For any support or query you may have please contact us on 011-668-63-26/011-667-45-03
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