Call Center Sales Agent (Outbound Sales)
PCM Digitally Enabled customer support serviceAbout This Role
This is a target-oriented outbound sales role within a digitally enabled customer support service. It suits individuals who are comfortable with high-volume phone communication and motivated by performance-based incentives. The company appears to be a service provider that relies on proactive client acquisition and relationship management.
What the Requirements Say About This Role
The listing emphasizes confident English communication and a results-driven mindset, suggesting the employer values persuasion and resilience over extensive technical knowledge. The junior-level requirement implies they are open to training motivated candidates, but expect a baseline of professional phone etiquette and self-discipline.
How to Approach This Application
Highlight any previous experience in telesales, customer service, or roles requiring cold calling and meeting sales targets. Emphasize your comfort with rejection and ability to stay motivated by incentives. Demonstrating familiarity with CRM systems or data entry will also strengthen your application.
Who This Role Suits
This role is ideal for entry-level professionals seeking a high-energy sales environment with clear performance rewards. Competition is moderate, as the role demands specific soft skills rather than formal qualifications.
Company: PCM Digitally Enabled Customer Support Service
Location: Addis Ababa
Employment Type: Full-Time
PCM Digitally Enabled Customer Support Service is seeking enthusiastic, ambitious, and target-driven Call Center Sales Agents to join our growing sales team.
If you are confident communicating in English, enjoy speaking with customers, and are motivated by achieving targets while earning attractive incentives, we invite you to become part of our professional team.
Key Responsibilities
- Make outbound calls to prospective customers.
- Promote and explain the company's services professionally.
- Identify customer needs and provide suitable solutions.
- Guide clients through the registration and onboarding process.
- Build and maintain strong customer relationships.
- Accurately update customer information in the CRM system.
- Achieve daily, weekly, and monthly sales targets.
- Deliver excellent customer service while maintaining company standards.
Why Join Us?
- Competitive monthly salary.
- Attractive commission and performance incentives.
- Comprehensive training and ongoing coaching.
- Professional and supportive working environment.
- Excellent career growth opportunities.
- Performance recognition and rewards.
Requirements*
- Excellent spoken English communication skills
- Strong sales and persuasion skills
- Good communication and interpersonal skills
- Basic computer skills
- Ability to work under pressure and meet targets
- Previous experience in sales or call center is an advantage
- Self-motivated and goal-oriented
How To Apply
Interested candidates should submit their updated CV through EthioJobs ATS or email it to:
Email: Robelm5050@gmail.com
Only shortlisted candidates will be contacted.
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Call Center Sales Agent (Outbound Sales)
PCM Digitally Enabled customer support service
