Executive Housekeeper (House Keeping & Laundry Manager)
Hilton Addis AbabaAbout This Role
This is not a behind-the-scenes cleaning role—it is a senior operational management position within one of Ethiopia’s most prestigious international hotel brands. You will be responsible for the full guest experience in rooms and public areas, blending quality assurance with financial discipline. The role suits an experienced hospitality professional who can balance meticulous standards with team leadership, budget control, and strategic planning in a fast-paced, high-expectation environment.
What the Requirements Say About This Role
The listing implies the need for at least five to eight years of progressive housekeeping and laundry management experience, ideally within a five-star or international chain hotel. Beyond technical know-how, the employer is looking for someone who can interpret guest satisfaction data, manage departmental finances, and set measurable team objectives. This signals that the ideal candidate is not just a supervisor but a strategic operator who can drive continuous improvement while keeping costs in check.
How to Approach This Application
Your application should highlight specific examples of how you have improved guest satisfaction scores or reduced operational costs in a previous housekeeping role. Emphasize your experience with inventory management, scheduling, and team training—especially if you have worked with international hotel standards. Mention any familiarity with Hilton’s brand standards or similar luxury hospitality groups, as this will strongly signal readiness.
Who This Role Suits
This role is best suited for a hospitality professional with a proven track record in upscale hotel housekeeping management and a comfort with financial targets. Competition will be high given Hilton’s brand reputation in Addis Ababa, so candidates with direct experience in international chain hotels will have a clear edge.
Job Summary
As an Executive Housekeeper/ Housekeeping & Laundry Manager, you are responsible for overseeing all housekeeping & Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/housekeeping & Laundry Manager will also be required to evaluate guest satisfaction and set department targets and objectives
Roles & Responsibilities
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How To Apply
Interested & Qualified Candidates can send their 3-4 Pages CV only by email to [email protected] or Drop your CV only at the Office of the Director of Human Resources-Hilton Addis Ababa
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Executive Housekeeper (House Keeping & Laundry Manager)
Hilton Addis Ababa