About This Role
This is a hands-on leadership role in a fast-paced, 24/7 industrial environment where you are accountable for every litre of milk produced. You will be expected to maintain production flow across shifts, enforce strict hygiene and safety protocols, and manage a team of shift leaders in a dairy plant. It suits an experienced operations or production manager from the FMCG or food manufacturing sector who thrives on real-time problem solving and operational discipline.
What the Requirements Say About This Role
The employer is looking for someone with deep experience in food safety systems like HACCP and GMP, not just a general operations background. The emphasis on "leading shift teams" and achieving output targets suggests they value strong supervisory skills and the ability to coordinate across departments under pressure. A candidate with engineering, food science, or industrial management training who has managed multi-shift production will stand out.
How to Approach This Application
Make your application highlight specific examples where you improved production efficiency, reduced downtime, or maintained quality standards in a food manufacturing plant. Emphasize your experience with shift scheduling, team supervision, and compliance audits. Since this is a 24/7 plant in Bishoftu, showing willingness to work flexible hours and manage remote operations will strengthen your candidacy.
Who This Role Suits
This is a perfect role for a seasoned production lead with 5–8 years in dairy or food manufacturing who is ready for greater autonomy and accountability. Expect moderate competition from experienced FMCG professionals in the industrial corridor around Addis Ababa.
The Operations Lead is responsible for the day-to-day management of all production operations in a 24/7 dairy plant. This role ensures that production schedules are met, food safety and quality standards are followed, resources are effectively utilized, and continuous improvement initiatives are implemented. The Operations Lead provides leadership to shift teams, coordinates with supporting departments, and drives operational excellence across all production lines.
- Achieving planned production output, efficiencies, and service levels across all shifts
- Ensuring compliance with HACCP, GMP, ISO and regulatory requirements
- Leading and developing Shift Leaders and ensuring strong supervision at line level
- Executing daily/weekly production plans and minimizing downtime and waste
- Ensuring accurate and timely ERP reporting of production performance
- Maintaining a safe working environment and enforcing safety standards
- Reports to the Production Manager
- Supervises Shift Leaders and a functional oversight of Line Supervisors and Operators
- Oversee day-to-day operations of all production areas
- Implement the weekly and daily production plan from the Planner.
- Ensure adequate staffing by identifying required skills and addressing skill gaps.
- Ensure each shift meets its planned output, efficiency, and quality targets.
- Work closely with Maintenance to ensure equipment availability
- Ensure Shift Leaders enter accurate production data in ERP (output, waste, consumption).
- Deliver daily, weekly, and monthly production performance reports.
- Communicate operational updates and major issues to the Production Manager.
- Have the responsibility to report problem(s) with regards to the FSMS to identified person(s)
5+ years’ experience in food or dairy manufacturing, including supervisory experience.
Knowledge of dairy production processes (pasteurization, fermentation, filling, packaging).
Experience with food safety systems.
- ERP experience required
How To Apply
Interested candidates are invited to submit their resumes to hr@holland-dairy.com.
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Operations Lead
Holland Dairy P.L.C
