About This Role
This role goes beyond simply greeting guests — it positions you as the first point of contact and the face of a well-established private company. You’ll be expected to manage communications, handle sensitive documents, and support broader office functions, making it ideal for someone who thrives in a fast-paced, service-oriented environment. If you enjoy combining interpersonal skills with organizational tasks, this position offers a chance to grow within a structured organization.
What the Requirements Say About This Role
The emphasis on a degree or diploma in Secretarial Science or Office Management suggests the employer values formal training over general experience. The 2–4 years of experience requirement indicates they want someone who has already developed professional composure, not someone still learning the basics. The bilingual proficiency in English and Amharic shows the role involves interacting with diverse stakeholders, from local staff to international visitors.
How to Approach This Application
Highlight your ability to multitask and maintain professionalism under pressure — mention specific examples of managing busy phone lines, coordinating mail, or handling confidential information. Since the role demands a welcoming atmosphere, emphasize any customer service or hospitality experience, even if it was in a different context. Tailor your CV to show clear progression in administrative settings.
Who This Role Suits
This role is best suited for an experienced administrative professional who enjoys structured routines and direct client interaction. Competition will be moderate, given the clear educational and experience requirements.
- Greet and welcome visitors, ensuring a professional and friendly atmosphere.
- Answer and direct phone calls in a timely manner, providing accurate information.
- Handle incoming and outgoing mail and packages, ensuring proper distribution.
- Deliver customer service assistance and provide an overall welcoming environment.
- Perform additional administrative office duties as needed.
- Maintain confidentiality and manage sensitive information appropriately.
- Develop positive relationships with visitors and staff.
- BA Degree or Level 4 Diploma in Secretarial Science, Office Management or Reception
- At least 2 - 4 years Experience in Reception, office management or related positions
- Proficiency in English and Amharic languages for enhanced communication.
- Manage multiple tasks efficiently while maintaining attention to detail.
- Provide effective administrative support to ensure smooth office operations.
How To Apply
Qualified and Interested applicants can submit their CVs and Testimonials via Ethiojobs until May 31, 2026
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