About This Role
This role places you at the intersection of traditional banking reliability and modern digital innovation. As a Senior UI/UX Expert at Dashen Bank, you will be responsible for shaping how customers interact with the bank’s digital products—from mobile apps to web platforms. It suits a design professional who enjoys working within a structured, regulated environment while pushing for user-centered improvements. The role is based at the Head Office in Addis Ababa, meaning you’ll work closely with leadership and cross-functional teams to influence the bank’s digital strategy.
What the Requirements Say About This Role
The qualifications signal that Dashen Bank is looking for a designer who not only understands aesthetics but can also navigate business constraints. The requirement for a Bachelor’s degree in Information Systems or a related field implies they value technical literacy—someone who can speak the language of developers and product managers. The seniority level (5-8 years) indicates they expect candidates to have led projects from research to delivery, not just executed tasks. This is not a junior role; the bank needs someone who can independently manage stakeholder expectations and vendor collaborations.
How to Approach This Application
When applying, emphasize your experience in user research and how you’ve translated findings into tangible design improvements—especially in financial or regulated sectors. Include a portfolio that shows end-to-end projects, not just mockups, and highlight any work with cross-functional teams or external partners. Since the role involves vendor and fintech collaboration, mention any experience with design systems, accessibility standards, or agile workflows. Tailor your cover letter to show you understand the balance between user delight and banking compliance.
Who This Role Suits
This role is best suited for an experienced UI/UX professional who thrives in a corporate environment and wants to drive digital transformation in Ethiopia’s banking sector. Given Dashen Bank’s reputation and the seniority level, competition will be strong, but candidates with a proven track record of shipping products in regulated industries will stand out.
Senior UI/UX Expert for Head Office
Vacancy Details
Vacancy Number: DB_EX/HO/002/26
Vacancy Posting End Date: 15/07/2026
Job Summary
Senior UI/UX Expert is responsible to provide support in the creation of intuitive, visually appealing, and user centered digital interfaces across the Bank’s web and mobile platforms. The role holder provides input in conducting user research, preparing design materials, and collaborating with developers and product teams to ensure consistency, usability, and alignment with the Bank’s digital innovation objectives.
S/he also Support engagement with internal teams and participates in interactions with external vendors, fintech partners, and other stakeholders for design feedback or integration as needed.
Academic and Professional Qualifications
BA/BSC Degree in Information Technology, Computer Science, Information System, Software Engineering.
Experience
Five (5) years relevant experience
Functional/Technical Competencies
Data Collection and Insight Development: Ability to organize and summarize research findings, preparing user feedback reports, and providing actionable insights for design improvement.
User Journey and Persona Documentation: Ability to support the creation and maintenance of user journey maps, personas, and other design documentation tools.
User Research Participation: Ability to contribute to user research, surveys, and usability testing to gather feedback and understand user needs and pain points.
User Interface Design Support: Ability to assist in designing visually consistent and user-friendly digital interfaces aligned with the Bank’s brand and UI standards.
Creative Ideation and Problem Solving: Capability to contribute creative ideas during brainstorming sessions and suggest design solutions that enhance user experience and accessibility.
Assist Usability Testing and Feedback Integration: The ability to support usability test sessions, help record observations, and assist in compiling feedback for design improvements.
Assist Wire Framing: The capability to create low-fidelity wireframes under guidance, supporting the design team in visualizing layouts and user flows.
Behavioral Competencies
Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement.
Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank's platform, culture, CSR initiatives, training programs, and, most importantly, the organization's mission, vision, and values.
Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.
Continuous Improvement: Commitment to always finding ways to do things better.
Agility: Ability to move quickly and easily.
Responsiveness: Ability to adapt to change and meet new demands quickly.
Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.
Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
Empathy: Understand and share the feelings, perspectives and experiences of customers.
Data driven: Consistently utilizing data to drive work and make informed decisions.
Respect: is the glue that holds teams, organizations, customers together.
Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.
Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.
Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.
Place Of Work
- Head Office,Addis Ababa
How To Apply
How To Apply
In order to apply for this Job Positing, click the link below:
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2067&company=dashenbank
For Any Enquiry or Support Request
- 011-5-18-03-54
- 011-5-18-03-55
- 011-5-18-09-18
Connect With Us For Updated News and Job Openings
- Career Site: Career Opportunities
- Telegram: https://t.me/DashenBankEthiopia
- LinkedIn: https://www.linkedin.com/company/dashen-bank-official-page
- Facebook: https://www.facebook.com/DashenBankOfficial
Related jobs
More openings in a similar category on Kedamijobs.
-
Senior Officer, IT Quality Assurance
Zemen Bank S.C
-
Chief Financial Officer (CFO) - On behalf of a fintech client
Talent Search - Ethiojobs
-
Tax, Audit & Banking Compliance Officer- Ethal Aluminum- Female Applicates
Talent Search - Ethiojobs
Discover More Jobs
View Other JobsApply for this Job
Senior UI/UX Expert - Head Office , Addis Ababa
Dashen Bank S.C
